All systems are now operating normally.

Most systems have recovered. The only remaining impact is on Case Management.

The team is actively working on restoring operations.

We are observing recovery across all impacted features. We will continue monitoring the system status, and will provide further updates as necessary.

We are observing early signs of recovery across customers. The team continues to work on fully mitigating the issue.

The team continues to work on mitigating the issue.

We have identified the root cause of the intermittent errors, and are actively working on mitigation.

We have identified additional impact in the following features:

• Case Management

• Decision History

The observed issues are intermittent. The team is actively investigating the root cause.