Between 2:42pm and 8:38pm UTC, Taktile US customers experienced intermittent API 5xx responses in us-east-1. Approximately 1% of total API traffic returned 5xx responses. Root cause was an AWS region-wide incident impacting N. Virginia. AWS has resolved the issue and we have confirmed recovery.

We are tracking recovery for intermittent API failures (approx. 1% of total traffic) for Taktile US customers calling our APIs in the N. Virginia (us-east-1) AWS region. Based on the latest AWS incident status update, AWS is in the process of rolling out mitigation measures.

We will provide an update as soon as we have more to share.

We are still tracking intermittent API 5xx responses in the N. Virginia (us-east-1) AWS region. About 1% of total API traffic returns 5xx status. This is due to an ongoing AWS region-wide incident. AWS mitigation measures will take at least another 45 minutes per the latest status update.

We will provide an update as soon as we have more to share.

We are still tracking intermittent API 5xx responses in the N. Virginia (us-east-1) AWS region due to an ongoing AWS region-wide incident.

We will provide an update as soon as we have more to share.

Taktile US customers are experiencing intermittent Taktile API 5xx responses in the N. Virginia (us-east-1) AWS region. The root cause is a second ongoing AWS region-wide incident. We are tracking AWS status and will confirm recovery as soon as services are restored.

We will provide an update as soon as we have more to share.