All systems operating as normal

Most of the systems have recovered.
The only remaining impact is on case management, team is actively working on restoring the system operations.

We are observing recovery across all impacted features.
We'll continue monitoring before resolving an incident

We are starting to see recovery across customers. The team continues to work on fully mitigating the impact

The team continues to work on mitigating the issue

We've identified a root cause of intermittent errors and are actively working on resolution

We've identified additional impact:
- Case Manager
- Decision history

The observed issues are intermittent.
The team is actively investigating the root cause

Customers are experiencing intermittent errors when executing decisions. We've are investigating the issue