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Degraded

Intermittent failures calling Decide APIs

Sep 04 at 08:55pm CEST
Affected services
Taktile API
Flow API

Resolved
Sep 04 at 09:02pm CEST

Recovery was confirmed by AWS and we have notified affected customers directly.

Created
Sep 04 at 08:55pm CEST

On Sept 4th, between 16:45 and 17:30 UTC, a small set of customers experienced sporadic failures calling our APIs. The root cause was an issue in the underlying AWS infrastructure.