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Degraded
Intermittent failures calling Decide APIs
Sep 04, 2024 at 06:55pm UTC
Affected services
Taktile API
Flow API
Resolved
Sep 04, 2024 at 07:02pm UTC
Recovery was confirmed by AWS and we have notified affected customers directly.
Affected services
Taktile API
Flow API
Created
Sep 04, 2024 at 06:55pm UTC
On Sept 4th, between 16:45 and 17:30 UTC, a small set of customers experienced sporadic failures calling our APIs. The root cause was an issue in the underlying AWS infrastructure.
Affected services
Taktile API
Flow API