Incidents | Taktile Incidents reported on status page for Taktile https://status.taktile.com/ https://d1lppblt9t2x15.cloudfront.net/logos/f28ce7a548a4a1cd8f4984f4ae68def2.png Incidents | Taktile https://status.taktile.com/ en Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/779071 Thu, 04 Dec 2025 02:53:00 -0000 https://status.taktile.com/incident/779071#aeaa8de100f44b8b9616242338d0fb371ee94ba70b26f3d8f76f5d5a28291969 We have not detected any new incidents in the last 30 minutes. It appears the underlying issue with AWS has been resolved; however, we are continuing to monitor the situation closely to ensure stability across all affected regions. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/779071 Thu, 04 Dec 2025 02:53:00 -0000 https://status.taktile.com/incident/779071#aeaa8de100f44b8b9616242338d0fb371ee94ba70b26f3d8f76f5d5a28291969 We have not detected any new incidents in the last 30 minutes. It appears the underlying issue with AWS has been resolved; however, we are continuing to monitor the situation closely to ensure stability across all affected regions. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/779071 Thu, 04 Dec 2025 02:21:00 -0000 https://status.taktile.com/incident/779071#53f4d12e3b6ec5f770adeb222afb72fb07cb2fe4f37d4750166855c98408a467 We are now detecting errors in us-east-2 and us-west-1, in addition to the ongoing issues in us-east-1. We are actively investigating this expanded scope. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/779071 Thu, 04 Dec 2025 02:21:00 -0000 https://status.taktile.com/incident/779071#53f4d12e3b6ec5f770adeb222afb72fb07cb2fe4f37d4750166855c98408a467 We are now detecting errors in us-east-2 and us-west-1, in addition to the ongoing issues in us-east-1. We are actively investigating this expanded scope. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/779071 Thu, 04 Dec 2025 02:02:00 -0000 https://status.taktile.com/incident/779071#eff33ea31dc9c573988b221984a029ebd204dc0f8c08be67bdf4dca82200aa46 Despite earlier signs of recovery, the issue has resurfaced. We are detecting new incidents and have resumed active investigation. We remain in contact with AWS to resolve this recurrence. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/779071 Thu, 04 Dec 2025 02:02:00 -0000 https://status.taktile.com/incident/779071#eff33ea31dc9c573988b221984a029ebd204dc0f8c08be67bdf4dca82200aa46 Despite earlier signs of recovery, the issue has resurfaced. We are detecting new incidents and have resumed active investigation. We remain in contact with AWS to resolve this recurrence. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/779071 Wed, 03 Dec 2025 19:52:00 -0000 https://status.taktile.com/incident/779071#a83248d96b4a16e009af6f1dfa59d5521d5e4f7505432c5b8a45dfc681668040 [RECOVERED] AWS has marked the DynamoDB issue as resolved and it's been more than 1 hour without any incident. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/779071 Wed, 03 Dec 2025 19:52:00 -0000 https://status.taktile.com/incident/779071#a83248d96b4a16e009af6f1dfa59d5521d5e4f7505432c5b8a45dfc681668040 [RECOVERED] AWS has marked the DynamoDB issue as resolved and it's been more than 1 hour without any incident. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/779071 Wed, 03 Dec 2025 18:44:00 -0000 https://status.taktile.com/incident/779071#4dfd3d3d05881751276444cef9100c43318098fd274b4bd00f10b109a719fcf8 We are beginning to observe signs of recovery, with no new incidents detected over the past 30 minutes. We remain in contact with AWS and are continuing to monitor the situation closely. We will provide further updates as necessary. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/779071 Wed, 03 Dec 2025 18:44:00 -0000 https://status.taktile.com/incident/779071#4dfd3d3d05881751276444cef9100c43318098fd274b4bd00f10b109a719fcf8 We are beginning to observe signs of recovery, with no new incidents detected over the past 30 minutes. We remain in contact with AWS and are continuing to monitor the situation closely. We will provide further updates as necessary. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/779071 Wed, 03 Dec 2025 18:19:00 -0000 https://status.taktile.com/incident/779071#768445953e5be64e78b91c5f4665f16d45a5caf372e43a0f92b804c7007b8f70 Some functionalities affected so far: - Resuming async decisions - Managing connecitons - DB connector Node - Jobs Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/779071 Wed, 03 Dec 2025 18:19:00 -0000 https://status.taktile.com/incident/779071#768445953e5be64e78b91c5f4665f16d45a5caf372e43a0f92b804c7007b8f70 Some functionalities affected so far: - Resuming async decisions - Managing connecitons - DB connector Node - Jobs Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/779071 Wed, 03 Dec 2025 18:11:00 -0000 https://status.taktile.com/incident/779071#33426ca1badd1f937933344ceb952a939d2cc0235aa31fcfe80b1f86c0b5ea2f [Investigating] Since ~ 18:00 UTC we are tracking intermittent API 5xx responses in us-east-1 Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/779071 Wed, 03 Dec 2025 18:11:00 -0000 https://status.taktile.com/incident/779071#33426ca1badd1f937933344ceb952a939d2cc0235aa31fcfe80b1f86c0b5ea2f [Investigating] Since ~ 18:00 UTC we are tracking intermittent API 5xx responses in us-east-1 Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/747376 Mon, 20 Oct 2025 20:41:00 -0000 https://status.taktile.com/incident/747376#a678335df5a2a388757921b58001d5a2fff685d7d240ff56d5aa33f33ce6878a [Recovered] Between 2:42pm and 8:38pm UTC, Taktile US customers experienced intermittent API 5xx responses in us-east-1. Approximately 1% of total API traffic returned 5xx responses. Root cause was an AWS region-wide incident impacting N. Virginia. AWS has resolved the issue and we have confirmed recovery. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/747376 Mon, 20 Oct 2025 20:41:00 -0000 https://status.taktile.com/incident/747376#a678335df5a2a388757921b58001d5a2fff685d7d240ff56d5aa33f33ce6878a [Recovered] Between 2:42pm and 8:38pm UTC, Taktile US customers experienced intermittent API 5xx responses in us-east-1. Approximately 1% of total API traffic returned 5xx responses. Root cause was an AWS region-wide incident impacting N. Virginia. AWS has resolved the issue and we have confirmed recovery. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/747376 Mon, 20 Oct 2025 19:40:00 -0000 https://status.taktile.com/incident/747376#6e0d57db302d99f05b95216b1b34767fcb288f1c058379124d17bc40e37d743d [Recovering] We are tracking recovery for intermittent API failures (approx. 1% of total traffic) for Taktile US customers calling our APIs in N. Virginia (us-east-1). Based on the latest AWS incident status update, AWS is in the process of rolling out mitigation measures. Will update. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/747376 Mon, 20 Oct 2025 19:40:00 -0000 https://status.taktile.com/incident/747376#6e0d57db302d99f05b95216b1b34767fcb288f1c058379124d17bc40e37d743d [Recovering] We are tracking recovery for intermittent API failures (approx. 1% of total traffic) for Taktile US customers calling our APIs in N. Virginia (us-east-1). Based on the latest AWS incident status update, AWS is in the process of rolling out mitigation measures. Will update. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/747376 Mon, 20 Oct 2025 17:05:00 -0000 https://status.taktile.com/incident/747376#613651f1903fa233c016e7ad886c92ebf9605875602c081a9585f9089c210285 [Ongoing] We are still tracking intermittent API 5xx responses in us-east-1. About 1% of total API traffic returns 5xx status. This is due to an ongoing AWS region-wide incident in N. Virginia. AWS mitigation measures will take at least another 45min per the latest status. Will update. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/747376 Mon, 20 Oct 2025 17:05:00 -0000 https://status.taktile.com/incident/747376#613651f1903fa233c016e7ad886c92ebf9605875602c081a9585f9089c210285 [Ongoing] We are still tracking intermittent API 5xx responses in us-east-1. About 1% of total API traffic returns 5xx status. This is due to an ongoing AWS region-wide incident in N. Virginia. AWS mitigation measures will take at least another 45min per the latest status. Will update. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/747376 Mon, 20 Oct 2025 16:04:00 -0000 https://status.taktile.com/incident/747376#ec9f99c10883d21f145f7bb2c59412c0934a7674ee5c4dff1e8670f243126198 [Ongoing] We are still tracking intermittent API 5xx responses in us-east-1 due to an ongoing AWS region-wide incident in N. Virginia. Will update. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/747376 Mon, 20 Oct 2025 16:04:00 -0000 https://status.taktile.com/incident/747376#ec9f99c10883d21f145f7bb2c59412c0934a7674ee5c4dff1e8670f243126198 [Ongoing] We are still tracking intermittent API 5xx responses in us-east-1 due to an ongoing AWS region-wide incident in N. Virginia. Will update. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/747376 Mon, 20 Oct 2025 15:23:00 -0000 https://status.taktile.com/incident/747376#e8624ea14ca9d9cc872d1cf60e4ab323ed7806c49a38eab9dca6714002b35fa0 [Investigating] Taktile US customers are experiencing intermittent Taktile API 5xx responses in N. Virginia / us-east-1. Root cause is a 2nd ongoing AWS region-wide incident in N. Virginia / us-east-1. We are tracking AWS status and will confirm recovery as soon as services are restored. Will update. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/747376 Mon, 20 Oct 2025 15:23:00 -0000 https://status.taktile.com/incident/747376#e8624ea14ca9d9cc872d1cf60e4ab323ed7806c49a38eab9dca6714002b35fa0 [Investigating] Taktile US customers are experiencing intermittent Taktile API 5xx responses in N. Virginia / us-east-1. Root cause is a 2nd ongoing AWS region-wide incident in N. Virginia / us-east-1. We are tracking AWS status and will confirm recovery as soon as services are restored. Will update. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/747376 Mon, 20 Oct 2025 14:35:00 -0000 https://status.taktile.com/incident/747376#481c45a86300eba555ae5ed89bfeb808eab2b0366cdf290ed3852d807b82b686 [Investigating] Since 2pm UTC we are tracking intermittent API 5xx responses in us-east-1. AWS confirms there's another ongoing US Virginia regional incident. As prior, we expect all Taktile US customers to be impacted. Will update. Intermittent service degradation in us-east-1 due to AWS incident https://status.taktile.com/incident/747376 Mon, 20 Oct 2025 14:35:00 -0000 https://status.taktile.com/incident/747376#481c45a86300eba555ae5ed89bfeb808eab2b0366cdf290ed3852d807b82b686 [Investigating] Since 2pm UTC we are tracking intermittent API 5xx responses in us-east-1. AWS confirms there's another ongoing US Virginia regional incident. As prior, we expect all Taktile US customers to be impacted. Will update. All services are down for workspaces in us-east-1 due to AWS incident https://status.taktile.com/incident/746742 Mon, 20 Oct 2025 09:29:00 -0000 https://status.taktile.com/incident/746742#470b9749c698bf433979881b737e7cf6a96da996f72eb92bb071ed30e170d0a2 [Recovered] between 6:52am 9:22am UTC Oct 20th, all US Taktile customers were impacted by a major AWS outage in the US East (N. Virginia) Region. Taktile APIs returned 5xx error codes. As per our current understanding no other regions were affected. We will conduct Post Mortem analysis to understand how we could mitigate this better. All services are down for workspaces in us-east-1 due to AWS incident https://status.taktile.com/incident/746742 Mon, 20 Oct 2025 09:29:00 -0000 https://status.taktile.com/incident/746742#470b9749c698bf433979881b737e7cf6a96da996f72eb92bb071ed30e170d0a2 [Recovered] between 6:52am 9:22am UTC Oct 20th, all US Taktile customers were impacted by a major AWS outage in the US East (N. Virginia) Region. Taktile APIs returned 5xx error codes. As per our current understanding no other regions were affected. We will conduct Post Mortem analysis to understand how we could mitigate this better. All services are down for workspaces in us-east-1 due to AWS incident https://status.taktile.com/incident/746742 Mon, 20 Oct 2025 09:25:00 -0000 https://status.taktile.com/incident/746742#3b0d5bb807507703b81de9863bcd3e2be3971105f03e1db3c1e8e7177300c2b6 AWS seems to report that it's recovering. We also see the first signs of recovery on our end as-well. All services are down for workspaces in us-east-1 due to AWS incident https://status.taktile.com/incident/746742 Mon, 20 Oct 2025 09:25:00 -0000 https://status.taktile.com/incident/746742#3b0d5bb807507703b81de9863bcd3e2be3971105f03e1db3c1e8e7177300c2b6 AWS seems to report that it's recovering. We also see the first signs of recovery on our end as-well. All services are down for workspaces in us-east-1 due to AWS incident https://status.taktile.com/incident/746742 Mon, 20 Oct 2025 09:02:00 -0000 https://status.taktile.com/incident/746742#eee31118a26d820049b7e36c8ea5bae7fbb93512ff5888a44f094a5b50e5c807 Still on-going - looks like AWS identified the root cause, but services didn't recover yet. AWS update: "[02:01 AM PDT] We have identified a potential root cause for error rates for the DynamoDB APIs in the US-EAST-1 Region. Based on our investigation, the issue appears to be related to DNS resolution of the DynamoDB API endpoint in US-EAST-1. We are working on multiple parallel paths to accelerate recovery. This issue also affects other AWS Services in the US-EAST-1 Region. Global services or features that rely on US-EAST-1 endpoints such as IAM updates and DynamoDB Global tables may also be experiencing issues. During this time, customers may be unable to create or update Support Cases. We recommend customers continue to retry any failed requests. We will continue to provide updates as we have more information to share, or by 2:45 AM." All services are down for workspaces in us-east-1 due to AWS incident https://status.taktile.com/incident/746742 Mon, 20 Oct 2025 09:02:00 -0000 https://status.taktile.com/incident/746742#eee31118a26d820049b7e36c8ea5bae7fbb93512ff5888a44f094a5b50e5c807 Still on-going - looks like AWS identified the root cause, but services didn't recover yet. AWS update: "[02:01 AM PDT] We have identified a potential root cause for error rates for the DynamoDB APIs in the US-EAST-1 Region. Based on our investigation, the issue appears to be related to DNS resolution of the DynamoDB API endpoint in US-EAST-1. We are working on multiple parallel paths to accelerate recovery. This issue also affects other AWS Services in the US-EAST-1 Region. Global services or features that rely on US-EAST-1 endpoints such as IAM updates and DynamoDB Global tables may also be experiencing issues. During this time, customers may be unable to create or update Support Cases. We recommend customers continue to retry any failed requests. We will continue to provide updates as we have more information to share, or by 2:45 AM." All services are down for workspaces in us-east-1 due to AWS incident https://status.taktile.com/incident/746742 Mon, 20 Oct 2025 08:32:00 -0000 https://status.taktile.com/incident/746742#533bfdd49fcecc789aa768b6e44b9efa9d18195147f0c7e2cdcb9925d86c566e [On-going] since ~6:15am UTC, all US Taktile customers are impacted by an ongoing AWS regional outage. Taktile APIs return 5xx error codes. Blast radius: all APIs in us-east-1. Other regions are not affected at this time. We lack clear visibility into impact because the AWS console itself is having major issues. Containment actions: - Taktile status page updated, incident posted: https://status.taktile.com/incident/746742 Next steps: - tracking AWS service recovery via AWS incident, will keep updating this thread All services are down for workspaces in us-east-1 due to AWS incident https://status.taktile.com/incident/746742 Mon, 20 Oct 2025 08:32:00 -0000 https://status.taktile.com/incident/746742#533bfdd49fcecc789aa768b6e44b9efa9d18195147f0c7e2cdcb9925d86c566e [On-going] since ~6:15am UTC, all US Taktile customers are impacted by an ongoing AWS regional outage. Taktile APIs return 5xx error codes. Blast radius: all APIs in us-east-1. Other regions are not affected at this time. We lack clear visibility into impact because the AWS console itself is having major issues. Containment actions: - Taktile status page updated, incident posted: https://status.taktile.com/incident/746742 Next steps: - tracking AWS service recovery via AWS incident, will keep updating this thread All services are down for workspaces in us-east-1 due to AWS incident https://status.taktile.com/incident/746742 Mon, 20 Oct 2025 07:58:00 -0000 https://status.taktile.com/incident/746742#20b9cbbc40cbfda9a64c84f40a8b0ced6ba01cfbb9dd01155f1a3655faf7d09b Socure seems to be down because of the AWS incident too. It's likely that customers that are using Socure connections might experience issues. All services are down for workspaces in us-east-1 due to AWS incident https://status.taktile.com/incident/746742 Mon, 20 Oct 2025 07:58:00 -0000 https://status.taktile.com/incident/746742#20b9cbbc40cbfda9a64c84f40a8b0ced6ba01cfbb9dd01155f1a3655faf7d09b Socure seems to be down because of the AWS incident too. It's likely that customers that are using Socure connections might experience issues. All services are down for workspaces in us-east-1 due to AWS incident https://status.taktile.com/incident/746742 Mon, 20 Oct 2025 07:15:00 -0000 https://status.taktile.com/incident/746742#999a431075d937fb83c0df9bd31669c468d0f0935787a642eda6dc9a40a504b4 AWS confirmed the incident, multiple other services are impacted, waiting recovery/more info from their end. All services are down for workspaces in us-east-1 due to AWS incident https://status.taktile.com/incident/746742 Mon, 20 Oct 2025 07:15:00 -0000 https://status.taktile.com/incident/746742#999a431075d937fb83c0df9bd31669c468d0f0935787a642eda6dc9a40a504b4 AWS confirmed the incident, multiple other services are impacted, waiting recovery/more info from their end. All services are down for workspaces in us-east-1 due to AWS incident https://status.taktile.com/incident/746742 Mon, 20 Oct 2025 07:01:00 -0000 https://status.taktile.com/incident/746742#8612febf93750cb7501bd9370ec7de1131ffd0d39985b49981095abae9379f9a Seems to be an AWS incident, on-call team is working on it. All services are down for workspaces in us-east-1 due to AWS incident https://status.taktile.com/incident/746742 Mon, 20 Oct 2025 07:01:00 -0000 https://status.taktile.com/incident/746742#8612febf93750cb7501bd9370ec7de1131ffd0d39985b49981095abae9379f9a Seems to be an AWS incident, on-call team is working on it. Customers Experiencing Login Issues https://status.taktile.com/incident/713992 Thu, 28 Aug 2025 08:05:00 -0000 https://status.taktile.com/incident/713992#705e89cb46f3ee65bcb7f6f546422b21a7b1b1c17e3862b08b1cba10663e0184 The login issue has been resolved Customers Experiencing Login Issues https://status.taktile.com/incident/713992 Thu, 28 Aug 2025 07:42:00 -0000 https://status.taktile.com/incident/713992#c4a9b6d1e770f2fce2687df1aaa7b6c08b272d0f61b4e3f49c5d0bddc9fe7fba Some customers are experiencing login issues. Our team is investigating the cause and working on restoring access as soon as possible Job runs failing https://status.taktile.com/incident/708560 Tue, 19 Aug 2025 15:27:00 -0000 https://status.taktile.com/incident/708560#6de2ccba5b89b29bb74a21894f260e365148c1cd93a931f011f06a1e7869bfa9 Fix was deployed. Job runs failing https://status.taktile.com/incident/708560 Tue, 19 Aug 2025 15:12:00 -0000 https://status.taktile.com/incident/708560#0f752f24ca6f053545033867d0832e51535a0efadade53031375b39d1304df96 We have identified the root cause. Fix is currently being deployed. Job runs failing https://status.taktile.com/incident/708560 Tue, 19 Aug 2025 15:04:00 -0000 https://status.taktile.com/incident/708560#2670e969030db9a34ee3ec4e37bafb544c2a9cf048d73e6947183fa626cd1e64 Our team is currently investigating a failure for jobs to start. Test runs and other interactions from the UI application are down - "Network error" https://status.taktile.com/incident/704923 Tue, 12 Aug 2025 19:41:00 -0000 https://status.taktile.com/incident/704923#a30f7557011ab412f5108b47b270dd5f6513db8fcfb12e90f01f9b54f09c4dc7 All workspaces are now healthy. Test runs and other interactions from the UI application are down - "Network error" https://status.taktile.com/incident/704923 Tue, 12 Aug 2025 15:46:00 -0000 https://status.taktile.com/incident/704923#21048958436b8945c64295ccb40ad62a1438f244f6c94a45582ffe171c7968a2 We have continued to rollback other affected workspaces now that Github is recovering from its incident. Test runs and other interactions from the UI application are down - "Network error" https://status.taktile.com/incident/704923 Tue, 12 Aug 2025 15:16:00 -0000 https://status.taktile.com/incident/704923#44f46c114ac37434b8533676c0f3c6a0824dcc35ee9814739e8a4a4ddb5afbab We continue to see network failures between the UI application and our services. Roll back is still in progress. Due to an ongoing incident on Github's side, this is taking longer than expected https://www.githubstatus.com/ Test runs and other interactions from the UI application are down - "Network error" https://status.taktile.com/incident/704923 Tue, 12 Aug 2025 14:45:00 -0000 https://status.taktile.com/incident/704923#ded0e39b7ff1503d7bb9c33c117063be98301ec5b782c8e900326c47cc19ecd7 The issue should be fixed now for most customers. The root cause was a bad deployment, we started rolling back the change as soon as we saw the impact. The engineering team will conduct post-mortem analysis to make sure this doesn't happen again. Test runs and other interactions from the UI application are down - "Network error" https://status.taktile.com/incident/704923 Tue, 12 Aug 2025 14:12:00 -0000 https://status.taktile.com/incident/704923#3317934901321720d0e0c578ff5b62056ab81889e6de234755463f63ad010a3f We have identified the issue and we're starting to see recovery for some customers already. Test runs and other interactions from the UI application are down - "Network error" https://status.taktile.com/incident/704923 Tue, 12 Aug 2025 13:54:00 -0000 https://status.taktile.com/incident/704923#aefcdb57c3143e9c446dea7a47d6c68ff57b918274a1a2e9d4c0ed5ef413beaf Engineering team is aware of this issue and we're currently working on mitigation. Errors when creating/updating Connections https://status.taktile.com/incident/557450 Tue, 06 May 2025 18:43:00 -0000 https://status.taktile.com/incident/557450#142db62095c84e1eccf5cdb0599b5f217601a840d29572fc90e37afcf1c3ca70 The incident is fully resolved; the fix has been rolled out to all customer workspaces. Errors when creating/updating Connections https://status.taktile.com/incident/557450 Tue, 06 May 2025 15:54:00 -0000 https://status.taktile.com/incident/557450#afd4fac8450e3d4b441532c0be86d7df3503a69415f4dae80006e3f0ffa38f0f We’ve confirmed the fix and have begun rolling it out to customer workspaces. Errors when creating/updating Connections https://status.taktile.com/incident/557450 Tue, 06 May 2025 13:23:00 -0000 https://status.taktile.com/incident/557450#800133a66e3ac0e7b27ea694fe7fb53253ee78922df6e444c010a01d75847dbf We are observing elevated error levels on the Connections API. We've identified the root cause and will release a fix shortly "Sign in with Azure AD" experiences failure https://status.taktile.com/incident/520731 Sat, 01 Mar 2025 00:11:00 -0000 https://status.taktile.com/incident/520731#b6ceb69f7c88e188926b491a73f128d3ff244117bcc65af43327956b16dc4020 The issue has been resolved. "Sign in with Azure AD" experiences failure https://status.taktile.com/incident/520731 Fri, 28 Feb 2025 22:55:00 -0000 https://status.taktile.com/incident/520731#b22872ed51d38abbcf870c473a6116bba8cc670e90b6721bfc9f501a7e255df6 We've observed that customers that use Azure AD cannot authenticate into the application right now. We're investigating the issue right now. us-east-2 workspaces experience transient failures due to presumed AWS outage https://status.taktile.com/incident/440801 Mon, 07 Oct 2024 20:52:00 -0000 https://status.taktile.com/incident/440801#0d367bda5ca5cc30e7f58b64b021efb15e9fa9ee3d64abee513ca357a6c2db1f AWS solved the issue on their end, all service should be operating normally from now on. us-east-2 workspaces experience transient failures due to presumed AWS outage https://status.taktile.com/incident/440801 Mon, 07 Oct 2024 19:47:00 -0000 https://status.taktile.com/incident/440801#6e657a9f02942c1853e857a5e353b0d263662103825b476c6c7fa83bd6f14b7a AWS S3 has reported an outage in us-east-2 Test runs are not working https://status.taktile.com/incident/433978 Tue, 24 Sep 2024 10:42:00 -0000 https://status.taktile.com/incident/433978#721323d3f11c8535b6dc97e6cb4252d32d0d8ee2e8b8f3323594fdfd7e8943d4 test-runs are operating normally Test runs are not working https://status.taktile.com/incident/433978 Tue, 24 Sep 2024 10:14:00 -0000 https://status.taktile.com/incident/433978#611f6c8076bc1e637ea8b06fbf7a0e7bcc993123c3b536087931167163459609 Test runs in the app are not working at the moment. We will release a fix shortly. Intermittent failures calling Decide APIs https://status.taktile.com/incident/424270 Wed, 04 Sep 2024 19:02:00 -0000 https://status.taktile.com/incident/424270#44491f2ba1a85357337532c7d8cc76d3e104565f515c08ed216310045fa6e89f Recovery was confirmed by AWS and we have notified affected customers directly. Intermittent failures calling Decide APIs https://status.taktile.com/incident/424270 Wed, 04 Sep 2024 19:02:00 -0000 https://status.taktile.com/incident/424270#44491f2ba1a85357337532c7d8cc76d3e104565f515c08ed216310045fa6e89f Recovery was confirmed by AWS and we have notified affected customers directly. Intermittent failures calling Decide APIs https://status.taktile.com/incident/424270 Wed, 04 Sep 2024 18:55:00 -0000 https://status.taktile.com/incident/424270#7440af45644a793dcf954c101c2609ec5d831081b382e8c3a2e70a5f9bc4115b On Sept 4th, between 16:45 and 17:30 UTC, a small set of customers experienced sporadic failures calling our APIs. The root cause was an issue in the underlying AWS infrastructure. Intermittent failures calling Decide APIs https://status.taktile.com/incident/424270 Wed, 04 Sep 2024 18:55:00 -0000 https://status.taktile.com/incident/424270#7440af45644a793dcf954c101c2609ec5d831081b382e8c3a2e70a5f9bc4115b On Sept 4th, between 16:45 and 17:30 UTC, a small set of customers experienced sporadic failures calling our APIs. The root cause was an issue in the underlying AWS infrastructure. Scheduled maintenance, Feb 10 https://status.taktile.com/incident/324853 Sat, 10 Feb 2024 07:39:16 -0000 https://status.taktile.com/incident/324853#9525b28e96dc9d9f686befbec066eb1b03ec71761bd574dca344659163ec51f4 Maintenance completed Scheduled maintenance, Feb 10 https://status.taktile.com/incident/324853 Sat, 10 Feb 2024 07:39:16 -0000 https://status.taktile.com/incident/324853#9525b28e96dc9d9f686befbec066eb1b03ec71761bd574dca344659163ec51f4 Maintenance completed Scheduled maintenance, Feb 10 https://status.taktile.com/incident/324853 Sat, 10 Feb 2024 07:39:16 -0000 https://status.taktile.com/incident/324853#9525b28e96dc9d9f686befbec066eb1b03ec71761bd574dca344659163ec51f4 Maintenance completed Scheduled maintenance, Feb 10 https://status.taktile.com/incident/324853 Sat, 10 Feb 2024 07:00:00 -0000 https://status.taktile.com/incident/324853#7eee691fac0b70c8ef5f31bbae36fc36d64b1916b2dddc19aac7079662a3394d We want to make you aware that this Saturday Feb 10 between 7am and 8am UTC, there will be scheduled downtime of the Taktile UI. All production and sandbox endpoints will continue to work as per usual. We will be using the maintenance window to upgrade our infrastructure which will improve performance of the UI. Scheduled maintenance, Feb 10 https://status.taktile.com/incident/324853 Sat, 10 Feb 2024 07:00:00 -0000 https://status.taktile.com/incident/324853#7eee691fac0b70c8ef5f31bbae36fc36d64b1916b2dddc19aac7079662a3394d We want to make you aware that this Saturday Feb 10 between 7am and 8am UTC, there will be scheduled downtime of the Taktile UI. All production and sandbox endpoints will continue to work as per usual. We will be using the maintenance window to upgrade our infrastructure which will improve performance of the UI. Scheduled maintenance, Feb 10 https://status.taktile.com/incident/324853 Sat, 10 Feb 2024 07:00:00 -0000 https://status.taktile.com/incident/324853#7eee691fac0b70c8ef5f31bbae36fc36d64b1916b2dddc19aac7079662a3394d We want to make you aware that this Saturday Feb 10 between 7am and 8am UTC, there will be scheduled downtime of the Taktile UI. All production and sandbox endpoints will continue to work as per usual. We will be using the maintenance window to upgrade our infrastructure which will improve performance of the UI. Scheduled maintenance, Feb 10 https://status.taktile.com/incident/324853 Sat, 10 Feb 2024 07:00:00 -0000 https://status.taktile.com/incident/324853#7eee691fac0b70c8ef5f31bbae36fc36d64b1916b2dddc19aac7079662a3394d We want to make you aware that this Saturday Feb 10 between 7am and 8am UTC, there will be scheduled downtime of the Taktile UI. All production and sandbox endpoints will continue to work as per usual. We will be using the maintenance window to upgrade our infrastructure which will improve performance of the UI. Scheduled maintenance, Feb 10 https://status.taktile.com/incident/324853 Sat, 10 Feb 2024 07:00:00 -0000 https://status.taktile.com/incident/324853#7eee691fac0b70c8ef5f31bbae36fc36d64b1916b2dddc19aac7079662a3394d We want to make you aware that this Saturday Feb 10 between 7am and 8am UTC, there will be scheduled downtime of the Taktile UI. All production and sandbox endpoints will continue to work as per usual. We will be using the maintenance window to upgrade our infrastructure which will improve performance of the UI. Scheduled maintenance, Feb 10 https://status.taktile.com/incident/324853 Sat, 10 Feb 2024 07:00:00 -0000 https://status.taktile.com/incident/324853#7eee691fac0b70c8ef5f31bbae36fc36d64b1916b2dddc19aac7079662a3394d We want to make you aware that this Saturday Feb 10 between 7am and 8am UTC, there will be scheduled downtime of the Taktile UI. All production and sandbox endpoints will continue to work as per usual. We will be using the maintenance window to upgrade our infrastructure which will improve performance of the UI.